Faq

Faq

 

Registration, Log In, Password


• Why register?
The www.saporipugliesi.it website is available without registration; register as a customer is required only if you want to place an order. Join the mailing list can be, however, beneficial because it allows you to receive email information about news and promotions in progress and still be able to receive discount coupons.


• What are the Login and Password?


The login and password are two words chosen at the time of 'enrollment, which allow you at any time to access your personal area on the site, where you can control all your orders, modify the registry data and the ' shipping address.


• What do I do if I forgot my password?


If you have forgotten your password or you just want to change it, click on "password recovery" and an e-mail to notify you immediately.
How to order


• How can I cancel an order not yet confirmed?


If the process has not been completed, you can cancel your order directly by emptying the basket.


• How can I order?

You can order directly by connecting to the site www.saporipugliesi.it

• You can buy products at a lower price?


The price is shown on the site; However, during certain periods there may be discounts or special promotions promptly to our customers.


• Can I order all products on the site?


All published products can be ordered.


• Can I check the 'accuracy of my order?


At any time you can check the 'accuracy of your order, going to see him again in ' order tracking.


• How do I know if my order has been received?


Upon conclusion of 'order you will receive an email in which will be summarized all the data ' s order made by you.


Edit an order


• If upon my order I made use of a tribute, by deleting one of the minimal options for entitlement, what happens?
Unfortunately Sapori Pugliesi will eliminate the promotion because they are lacking the necessary conditions for obtaining it.


• If you add an item to a pending order, the shipping costs are calculated how many times?
The shipping costs are calculated only once.


• Can I postpone the date of submission of an order?


You can safely do so by sending an email communicating the date of dispatch.


• You can merge two orders with different payment methods?


I'm sorry, but the method of payment must be the same payment

• How can I pay?


You have four convenient payment method: postpaid charging circuit paypal, credit card or by bank transfer.
Coupons


• To receive a voucher must make a minimum d 'order?


Not necessarily, regularly Sapori Pugliesi reserves to offer discount coupons to all its customers.


• The promotions are combinable?


The promotions are not cumulative.


• Can I get a discount or a promotion to an existing order?


The discount coupons, as well as the promotions are valid for orders placed previously.


• What is the validity period of a promotion?


The period of validity of a promotion is always indicated. Microsoft recommends that you use the coupons before the expiry date of the voucher.


Shipping fees


• How much are the shipping costs?


The shipping costs depend on the weight of the products ordered and the delivery address of the same (see page related to shipments and delivery)
product availability


• If I order today, the product can you tell me the expected time of delivery?


Availability is usually displayed on the product.


• What happens if the product is available?


If the product is already in stock we are immediately sent and will be immediately delivered by courier.


• If the product is already in stock is immediately sent and will be immediately delivered by courier.


• What happens if the product is not readily available?


If the product is not in stock, ships must wait for the products ordered is within our warehouse. L 'order to the supplier is automatic, but unfortunately the delivery times are not the same for everyone.


• Can I find out what are the waiting times?


Of course, an email immediately inform the customer 's actual availability of the product and will give indications on any waiting times.


• Can I change the 'order if this is not yet available?


If 's order has not yet been processed, you can email us.
delivery delays


• What do I do if a product is delayed?


In the event that a product is not available Sapori Pugliesi will inform the customer via e-mail, you can accept if you confirm 'order accepting the new shipment, or request a change.


• There will be a double expedition?
Usually orders are processed with fully available goods, but if the waiting time should be prolonged, the customer can request the shipment of the goods available.
warranty


• What guarantee is offered in case of defective product?


The warranty applies to products that present lack of conformity is not evident at the time of 'purchase, if the product is used with due diligence. The warranty does not cover damage due to negligence and carelessness in 'use and maintenance of the product.


• How long will I have to wait for a replacement product?


If 'eyewear is available it will be returned immediately, otherwise it was not until the time set by our supplier.


• Who is in charge of the shipping costs?


The shipping costs for returning the product are charged to the customer, while those for the 'sending back are borne by Gennaro Martusciello


• What is the procedure in case of defective product?


If defects are detected and / or malfunctions, they must be reported within 60 days of the observation of the defect Sapori Pugliesi to obtain an RMA (Return Authorization Number). Send by registered r / r a Martusciello Gennaro, Via PIO XII, 15 / a - 74121 Taranto (TA) - Italy, a written and signed statement providing the packing slip, indicating the shipping code and customer code. Then send the product suitably packaged with the purchase invoice.

 


• The guarantee is personal?


The guarantee is personal and only to the original customer is applied.
recess


• Can I exercise the right of withdrawal?


Certainly, purchases on the site are governed by Italian law on mail order sales and may return the product you have purchased within 10 days of receipt at his own expense.


• What is the procedure?


You must be sent within 10 working days from receipt of goods, request with which it occurs 's intention to exercise the right of withdrawal, contacting Sapori Pugliesi to get the Return Authorization Number (RMA). Send by registered r / ra: Martusciello Gennaro, Via PIO XII, 15 / a - 74121 Taranto (TA) - Italy - a written and signed statement of intention to exercise the right of withdrawal by providing the Packing el 'full address to which you want to receive refund.


• How is the refund?


Sapori Pugliesi shall proceed to the return relative to the cost of goods shipped within 30 working days of receipt of goods by the customer and not before the receipt of goods, excluding shipping costs (Article 5, paragraph 6 of Legislative Decree no. of 22/5/1999).


• The right of withdrawal is still valid?


No, the right of withdrawal if the returned product is not intact, or if no 's original packaging, in the absence of product components (case, warranty, accessories) or if the product becomes damaged for reasons other than transportation .
Sapori Pugliesi reject all non-packaged products, as well as products for which they are not been already paid by the customer the cost of returning.
Google Traduttore per il Business:Translator ToolkitTraduttore di siti webStrumento a supporto dell'export

newcart.it Un eshop professionale completo a soli 49 euro l'anno con NewCart
Questo sito è presente su Offertissime.shop